Privacy Policy

Effective Date: 12/27/2025
Last Updated: 12/27/2025

1. Overview

This Privacy Policy explains how StrataVue Media collects, uses, stores, and protects personal information obtained through websites, funnels, voice AI demos, SMS messaging, and automation platforms.

2. Information We Collect

Personal Data

Name

Email address

Phone number

Business details

Communication Data

Call recordings

Call transcripts

SMS/MMS message content

Opt-in/opt-out timestamps

Technical Data

IP address

Browser & device info

Funnel interactions

3. How We Use Data

We use data to:

Operate AI receptionist demos

Deliver messaging and automation

Provide customer support

Improve system performance

Comply with legal and carrier requirements

4. SMS, Voice & A2P Compliance

Explicit consent is required before messaging

Opt-out instructions are included in messages

Data is not sold for messaging purposes

Messaging logs are retained for compliance

5. Data Sharing

We may share data with:

Messaging and telephony providers

CRM and automation platforms

Legal authorities if required

We do not sell personal information.

6. Cookies & Tracking

We use cookies and tracking technologies to improve user experience and analytics. Users may control cookies via browser settings.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal data.

8. Data Retention

Data is retained only as long as necessary for service delivery, legal compliance, or dispute resolution.

9. State Privacy Rights

California (CCPA / CPRA)

California residents have the right to:

Know what personal data is collected

Request deletion or correction

Opt out of data sharing

Not be discriminated against

Virginia (VCDPA)

Virginia residents may:

Access and correct personal data

Request deletion

Opt out of targeted advertising

Colorado (CPA)

Colorado residents may:

Access, correct, or delete data

Opt out of data processing for profiling

Other States

We honor applicable privacy rights under U.S. state laws as they apply.

Requests can be made using the contact details below.

10. Children’s Privacy

We do not knowingly collect data from individuals under 18.

11. International Users

Data is processed in the United States. By using our Services, you consent to this transfer.

12. Updates

We may update this Policy periodically. Changes will be posted on this page.

13. Contact

StrataVue Media, LLC
Email: [email protected]
Website: www.stratavuemedia.com